FAQ

We happily ship worldwide, with the exception of the UK and EU. If you're interested in purchasing from these regions, we invite you to visit our Etsy store for a seamless shopping experience!

We stand behind the quality of our products, and all sales are considered final. We kindly encourage you to thoroughly review the item descriptions provided in our listings prior to completing your purchase. Should any concerns arise regarding your order, please don't hesitate to reach out to us. We're committed to assisting you and resolving any issues to the best of our ability.

Orders are swiftly processed and typically shipped within 3-5 business days. Exact delivery times vary based on your location and will be conveniently displayed during the checkout process.

Thank you for your genuine interest in my art and products! I'm excited about the possibility of collaborating with you. Please contact me with the name and location of your store along with images showcasing your shop's aesthetic so we can discuss how Lilac Fox would fit within your business.

Yes, indeed! Currently, you can discover Lilac Fox at Bastion Games in Chilliwack, BC. We're eagerly looking to broaden our presence to additional stores in the near future! :)

Yes, I'm open to commissions! Feel free to contact me with specifics about your project. Please be sure to indicate whether it's for commercial or personal use. Once I have more details about your project, I'll be able to provide you with further information.